• Telephone calls are answered in person with the name of the attraction. Any queries are either answered immediately or if more specialised, transferred to relevant staff members. We have an answerphone facility for any out-of-hours queries, and messages are dealt with as soon as possible.
- We have a professionally-produced leaflet which is DDA compliant in layout, font style and size. It is easy to read and use, with plenty of images that accurately reflect the layout and appearance of the museum. It also contains all the information you might need for your visit, including website address, contact details and a user-friendly map.
- The website itself is easy to navigate and contains lots of images of artefacts, paintings and pieces from our collections, in addition to up-to-date information on all our activities.
Arrival & Car Parking Facilities
- Disabled parking is available outside the museum on Museum Street. Visitors can also use the car park at Pyramid Arts Centre (two minutes’ walk along Museum Street), and there are a number of pay and display car parks in the area, as well as a large multi-storey car park at Golden Square shopping centre, less than five minutes’ walk from the museum.
Main Entrance & Reception
• The museum can be entered through the main museum doors on Bold Street, or from Warrington Central Library, which occupies the ground floor of our building. The museum’s main door is automatic ( 81cm W). There is a lift just inside the main door which is fully compliant with the Disability Discrimination Act. The lift provides access to both the first and second floors of the museum (Door – 80cm W, interior – 1m 12 cm W, the height of buttons from the floor – 1m 2cm) .
• There are also stairs ( 22 to the first floor, 10 to the mid-floor gallery, seven to the second floor) which are well lit ( 1m 27cm W, 19cm H), with handrails on both sides (9cm W). There is always a member of staff present on the first floor landing to provide any assistance required.
• The Museum occupies the first and second floors of the building, both floors are accessible via the lift. The lift has an audio commentary and an illuminated display panel. The doors are operated with a call button and an infra-red sensor (see above for dimensions).
• There are nine galleries with hard flooring and two which are carpeted. The first floor forms a circuit. The second floor consists of four upper galleries and a room between the floors which is accessible via a stair lift. The upper galleries consist of aisles 1m 2cm wide running around four sides of a central opening to the gallery beneath.
• The entrance, stairways and toilet areas are all well-lit with uniform strip lights and spotlights highlighting artwork. As it is sometimes necessary to lower lighting levels in the galleries to protect the collections on display, some of the galleries have lighting which is sympathetic to conservation needs. Seating is available in one of the galleries on the first floor and also in the WREN gallery.
• The toilets are situated on the first floor of the museum half way around the circuit near to the WREN Gallery. There are ladies toilets with two cubicles (1m 52cm x 82cm), the floor space is 3m 10cm x 1m 70 cm, and the entrance door is 73.5 cm W. There is a gents’ with one cubicle and two urinals. There is an adapted toilet with a door width of 94cm, there are wall mounted support rails which are 72cm high and 52 cm long. The floor space is 2m 79 x 1m 48. There is also a baby change table which is 73cm from the floor.
• The WREN gallery on the first floor has enough seating for 16 people and four tables for use as a refreshment area. There is a hot drinks vending machine and a cold snacks vending machine in this space and visitors are allowed to bring in their own food to consume in this area.
• The WREN gallery has wall-mounted display cases offering local history publications and postcards for sale.
• The museum has permanent displays which have maintained their original character. This now unique method of display involves artefacts from floor to eye level along wall cabinets. The art galleries contain artwork hung at DDA regulation height. Staff members are always available to assist with any additional needs visitors may have. Signage is currently being brought up to date whilst preserving the historic character of the museum.
• Address: Warrington Museum and Art Gallery, Bold Street, Warrington, WA1 1JB
• Telephone: 01925 442399
• Fax: 01925 443257
• Email: firstname.lastname@example.org
• Hours of operation: Mon – Fri 10:00 – 16:30 Sat 10:00 – 16:00
• Local accessible taxi numbers: AV8 Cars 01925 444777
We welcome your feedback to help us continuously improve. If you have any comments please phone 01925 442399 or email email@example.com